Tostadas Charras

WELCOME TO THE WEBSITE OF

THE REAL MEXICAN FLAVOR

To our customers and friends, we inform you that Tostadas Charras nor any of its subsidiaries offers goods or merchandise by means other than authorized. We do not usually use marketing pages or auctions over the Internet.

PRIVACY POLICIES

Last Modified: December 04, 2015

Grupo Fiesta Charra with address in Lazaro Cárdenas # 2800 Col. Empleados de la SFEO 64909 Monterrey, N.L. (hereinafter Company or Us) collects personal data for commercial transactions and for carrying out the operations of the business of producing, selling and marketing food products. We are responsible for safeguarding the privacy of all your personal information that is on our electronic or physical media and of using it exclusively for the purposes that were collected.

COLLECTION OF PERSONAL DATA.

For commercial and quality purposes in the service we obtain all or some of the following personal data from our customers and suppliers.

  • Name or Corporate Name
  • Address Tax
  • Contact Phone Number
  • Email address
  • Means of payment / collection
  • Legal representative data
  • Commercial references

For selection and hiring personnel we obtain the following data from candidates and employees.

  • Name
  • Personal physical Address
  • Personal pone number
  • Personal email address
  • School data
  • Previous Job Data
  • Commercial and personal references

For compliance with authorities’ obligations (IMSS, SAT, INFONAVIT) and/or internal statistics, we obtain the following candidate and employee information.

  • Gender
  • Age
  • Marital Status
  • Name of direct dependents
  • Age of direct dependents
  • Personal address of direct dependents

MEANS THAT WE UTILIZE TO COLLECT, LIMIT THE USE OR DISCLOSURE OF YOUR PERSONAL DATA

Grupo Fiesta Charra obtains personal data by utilizing the following means:

  • Personally through commercial surveys or with visits of our sellers to your business
  • Consulting of public, legal and established directories
  • Consulting of public and formal recruitment pools
  • Hiring of placement agencies and/or established recruiters
  • Consulting of public information available on the internet
  • Reception of job applications in our offices or through our e-mails
  • When you check out our webpage and you request any service or help us with our comments to improve the service

All these personal data shall be stored in their databases with restricted access and protected by specialized software applications to reduce to a minimum the loss or misuse of your information, pursuant the provisions of the Federal Law of Personal Data Protection in Possession of Individuals.

TREATMENT OF PERSONAL DATA WE COLLECT.

Grupo Fiesta Charra does not store your ID information when you send us any comment through electronic media, only your contact details are kept while your request is answered or is in the process of being solved.

Grupo Fiesta Charra does not collect sensitive data for any purpose, it does not sells, assigns or shares its databases with third parties, it only shares information between the companies of the Group and for the purposes for which they were originally collected. But it may occur that your personal data is transferred to third parties to comply with labor obligations and benefits agreed by Grupo Fiesta Charra. The above without prejudice to the exceptions in the Federal Law of Personal Data Protection in Possession of Individuals, thus if you do not agree please let us know in writing.

ARCO RIGHTS (ACCESS, RECTIFICATION, CANCELATION, OPPOSITION) OF THE OWNER.

You have the right to access, rectify, cancel or oppose to the use of your personal data contained in our databases. In the understanding that cancelling or opposing the use of your personal data may entail the cancelation of the existent service or commercial relation. To carry out these activities you can contact us through:

  • By phone (81) 11337171 Customer Service option 3
  • Through an email from our webpage www.charras.com
  • Requesting it to our sales personnel when they visit your domicile
  • Visiting in person our Headquarters located in Lazaro Cardenas #2800 Col. Empleados de la SFEO Monterrey, N.L. Postal Code 64909

Your request will be processed in a maximum of five business days. For more information you can call our Customer Service Department at (81) 11337171 where we will answer your questions.

AMENDMENTS TO THIS NOTICE.

Grupo Charra reserves the right to amend and/or update this notice at any time in order to comply with the legal requirements that arise in the future. Please check regularly this notice by visiting our webpage www.charras.com where we keep you up to date. Our webpage does not insert any kind of files (cookies or web beacons to collect information of our visitors)

COMPLAINS AND REPORTS.

If you believe that your personal data protection rights have been affected by our company or by the actions, responses or behavior of our staff, you can contact us immediately by the above means and/or turn to the corresponding authority. To check the provisions in regards to personal data treatment in the Federal Law Personal Data Protection in Possession of Individuals you can visit the INAI’s webpage ww.inai.org.mx

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